# AI Model Fails Due to Tool Access Errors

| | |
|--|--|
| **ID** | `bug_008` |
| **Priority rank** | 1 |
| **Severity** | critical |
| **Category** | bug |
| **Time range** | 167.0s – 176.0s |
| **Key moment** | 172.0s |
| **Affected element** | AI backend processing |

> ⚠️ **About the red box in `screenshot.png`:** It is an AI-generated guess at the affected
> UI element. **It is correct most of the time but not always** — sometimes the actual
> element is near the box rather than exactly inside it, and occasionally the box lands
> on an unrelated element.
>
> When acting on this bug:
> 1. Read the **narration quote** and **detailed visual walkthrough** below first — they
>    describe what is actually wrong.
> 2. Look at the **full screenshot**, not just inside the red box.
> 3. If you need precise pixel coordinates, consult `omniparser_elements.json` in this
>    folder — it lists every UI element the detector found on this screen, with bounding
>    boxes and confidence. You can search by label or look at elements adjacent to the
>    red box.

## Description

The user reports that the AI frequently fails to complete tasks, returning errors that suggest it doesn't have access to the required tools. This is a critical failure that blocks the core functionality of the application.

## What the narrator said

> "She keeps getting weird um tool failure... like I don't have the access to this tool. I don't like that."

## Detailed visual walkthrough

The video opens on a dark-themed chat application labeled "Athena v2". The main interface is divided into a left sidebar listing previous chats and a large central chat panel. The currently selected chat is "John's Athena". At the bottom of the screen is a text input area where a user has already typed a detailed prompt: "give me an infographic that looks fucking beautiful, absolutely. like cartoons and images and everything, showing me the current state of the iran war and all that."

As the clip begins, the narrator explains a recurring problem with the AI. He states, "she keeps getting weird um tool failure... like I don't have the access to this tool. I don't like that." This provides the context for the action that follows.

At 00:08, the user's cursor moves over and clicks the blue "Send" button in the bottom-right corner of the interface. Immediately, the UI updates. The user's prompt moves from the input field into the main chat history as a blue message bubble on the right side, timestamped "00:09:00 PST". The text input field below is cleared, and the "Send" button becomes grayed out and disabled. A small gray box appears below the user's message, initially showing "Sending to athena" before changing to "athena has your message and will work through it...". The clip ends in this pending state, with the user waiting for the AI to process the request which, based on the narration, is expected to fail.

## Suggested fix

Investigate backend logs for tool authentication and permission errors associated with the user's account. Verify that the AI agent's role has the necessary permissions to invoke all tools that the 'Athena Brain Routing' model might select. Ensure API keys and service accounts are correctly configured.

## Bounding boxes drawn on `screenshot.png`

- **AI backend processing** at `[ymin=216, xmin=223, ymax=228, xmax=311]` (normalized 0-1000)

## Files in this folder

- `clip.mp4` — Video clip (167.0s – 176.0s, plus 2s padding on each side)
- `screenshot.png` — Key frame at 172.0s with red bounding box (see note above on accuracy)
- `screenshot_raw.png` — Same frame, no annotations
- `clip_description.md` — The detailed walkthrough above as a standalone file
- `bug.json` — Structured data
- `omniparser_elements.json` — every UI element detected on this screen by the OmniParser YOLOv8 model, with pixel-space bounding boxes and confidence scores. Useful if the red box in `screenshot.png` is on the wrong element — you can pick a different one from this list.
- `motion/` — Additional keyframes showing motion/state-change (if any):
  _(none — this is a static issue)_
